Skip to content
GEM Garage Door Repair

GEM Garage Door Repair

Serving Chillicothe Ross County and Surrounding Areas

Menu
  • Home
  • Garage Door Repair
    • Broken Springs
    • Broken Cables
    • Garage Door Opener Repair and New Installation
    • Broken Doors and Tracks
    • Tune up and Maintenance
  • Gallery
  • Service Area
  • Specials
  • Contact Us
    • Schedule an Appointment for Garage Door Repair
Menu

Guide to Common Garage Door Problems and Fixes

Posted on April 19, 2025May 19, 2025 by GEM Garage Door Repair

A smoothly operating garage door is more than a convenience; it’s crucial for your home’s security, functionality, and curb appeal. But like any hard-working mechanical system, garage doors can develop problems over time. At GEM Garage Door Repair, we’ve seen—and expertly resolved—every imaginable issue.

This comprehensive guide will walk you through the most common garage door problems, offering practical DIY tips for minor issues and clear guidance on when to call in our certified professionals to keep your door running safely and efficiently.

1. Garage Door Won’t Open or Close: The Common Culprits

This is perhaps the most frequent and frustrating garage door problem. Here’s what might be happening:

  • Dead Transmitter Batteries:
    • Solution: Always start with the simplest fix. Replace the batteries in your remote control and wall-mounted keypad. It’s an easy step that often resolves the issue.
  • Misaligned Photo Eye Sensors: These small sensors near the bottom of the tracks are critical safety devices. If they’re misaligned or obstructed, your door won’t close.
    • Solution: Check for obstructions. Gently wipe the lenses with a soft, dry cloth. Ensure the small LED lights on both sensors are steadily lit (usually green, red, or yellow). If one is blinking or off, carefully adjust them until both lights are solid, indicating proper alignment.
  • Power Source Disconnected:
    • Solution: Confirm your garage door opener unit is securely plugged into a working outlet. Check your home’s circuit breaker or fuse box to ensure the breaker hasn’t tripped.
  • Broken Torsion or Extension Springs:(Danger: High Tension!) If you hear a loud bang or the door suddenly becomes extremely heavy or won’t open more than a few inches, a spring has likely broken.
    • Solution: Do NOT attempt to operate the door or repair/replace springs yourself. Garage door springs are under extreme tension and can cause severe injury. Immediately contact GEM Garage Door Repair for safe, professional spring replacement.

2. Annoying Noises: Squeaks, Grinds, and Bangs

A noisy garage door isn’t just irritating; it’s often a sign of underlying issues that need attention before they worsen.

  • Loose Hardware: Vibrations can cause nuts and bolts to loosen over time.
    • Solution: With the door closed, carefully inspect and tighten all accessible nuts and bolts on the door panels, hinges, and track assembly using a socket wrench.
  • Lack of Lubrication: Moving metal parts require lubrication to operate smoothly.
    • Solution: Apply a high-quality, silicone-based or lithium-based garage door lubricant to hinges, rollers (avoiding the nylon part if they are nylon rollers), and springs. Avoid using WD-40, as it’s a solvent, not a long-term lubricant, and can attract dust and grime.
  • Worn Rollers: Rollers can crack, chip, or wear out, causing noise and jerky movement.
    • Solution: Inspect rollers for damage. If they’re worn, replacing them can make a big difference. Consider upgrading to ball bearing rollers for quieter operation. This can be a DIY job for some, but if unsure, GEM Garage Door Repair can assist.

3. Garage Door Off-Track: A Serious Safety Concern

A door that has come off its tracks is dangerous and should not be operated.

  • Common Causes: Often due to an impact (like a car bumping it) or a significant obstruction.
  • Solution (Use Extreme Caution):
    1. Immediately disconnect the garage door opener to prevent accidental operation.
    2. If you feel confident and the door isn’t severely jammed, you might be able to carefully guide the rollers back onto the track. Never force them.
    3. Inspect the tracks for any bends or damage. Minor bends can sometimes be gently straightened with pliers, but be careful not to worsen the damage.
    4. If the door is badly off-track, the tracks are significantly damaged, or you’re at all unsure, do not proceed. Contact GEM Garage Door Repair. An improperly handled off-track door can lead to further damage or injury.

4. Broken Garage Door Springs: Call the Professionals Immediately

Garage door springs counterbalance the door’s weight, making it easy to open and close. They are under immense tension.

  • Types of Springs:
    • Torsion Springs: Mounted on a metal shaft above the closed garage door.
    • Extension Springs: Run parallel to the horizontal tracks on each side of the door.
  • Solution: This is NOT a DIY repair. Due to the extreme tension and specialized tools required, spring replacement or adjustment must always be performed by trained and insured professionals. If you suspect a broken spring, contact GEM Garage Door Repair without delay.

5. Garage Door Opener Malfunctions: The Brain of the System

The opener is the motorized unit that automates your door.

  • Remote Control or Keypad Not Working:
    • Solution: Besides checking batteries (see problem #1), try reprogramming your remote or keypad according to the manufacturer’s instructions. Ensure the opener’s antenna wire is hanging down straight and is undamaged.
  • Opener Motor Runs, But Door Doesn’t Move:
    • Solution: The emergency release cord (usually a red handle) may have been pulled, disengaging the trolley from the door. Consult your opener’s manual to learn how to re-engage the trolley. Also, check for broken gears within the opener, especially if you heard grinding noises before this happened.
  • Opener Makes Grinding or Straining Noises:
    • Solution: This often indicates stripped gears inside the opener unit or an issue with the door’s balance making the opener work too hard. While lubrication might help temporarily, persistent noises warrant a professional inspection from GEM Garage Door Repair. It might be time for an opener repair or replacement.

6. Gaps Around the Garage Door: Drafts and Pests

Gaps can compromise your garage’s insulation, leading to energy loss and allowing pests entry.

  • Solution:
    • Inspect the rubber or vinyl weather stripping along the bottom edge and sides of the door. If it’s cracked, brittle, or worn, replace it.
    • If the door isn’t closing fully, the opener’s limit settings might need adjustment. Consult your opener manual or call us.
    • Check the door itself for warping or damage that might prevent a proper seal.

7. Garage Door Feels Heavy or is Difficult to Lift Manually

If your door feels significantly heavier than usual when operated manually, there’s likely an issue with the springs or balance.

  • Likely Causes: Broken or weakened springs, or an improperly balanced door.
  • Solution:
    1. With the door closed, disengage the opener (pull the emergency release cord).
    2. Carefully try to lift the door manually. It should lift smoothly and stay in place when halfway open. If it slams down or is very difficult to lift, the springs are the likely culprit.
    3. Spring adjustment and replacement are dangerous. This requires professional expertise. Contact GEM Garage Door Repair.

8. Frozen Garage Door: A Winter Woe

In cold climates like ours in Southern Ohio, moisture can cause your garage door to freeze shut to the ground.

  • Solution:
    • Never force the door open with the opener, as this can damage the opener, door panels, or bottom seal.
    • Gently use a heat gun (on a low setting) or hairdryer to melt the ice along the door’s base.
    • Carefully chip away ice if possible. Some de-icing products are safe for this application, but check compatibility.
    • To prevent this, regularly clear snow and ice from the area where the door meets the driveway.

9. Dents and Damage to Door Panels

Accidents happen, leading to unsightly dents or even structural damage.

  • Solution:
    • For very minor dents in some metal doors, a plunger or a specialized dent repair kit might offer some improvement.
    • For wooden doors, small cracks or dents can sometimes be filled with wood filler and repainted.
    • For significant damage, warped panels, or deep dents that affect operation, panel replacement or even a full door replacement might be necessary. GEM Garage Door Repair can assess the damage and advise on the best course of action.

Preventative Maintenance: The Key to a Long-Lasting Garage Door

Many common garage door problems can be avoided with regular, proactive care:

  • Monthly Visual Inspection: Look over tracks, rollers, cables (do not touch if frayed or loose!), springs, and hardware for any signs of wear, damage, or looseness.
  • Bi-Annual Lubrication: Lubricate all moving parts (as described in #2) every 3-6 months.
  • Quarterly Hardware Tightening: Check and tighten all nuts and bolts.
  • Annual Balance Test: (As described in #7) Test your door’s balance.
  • Professional Annual Tune-Up: Schedule an annual inspection and maintenance service with GEM Garage Door Repair. Our technicians perform comprehensive checks, adjustments, and lubrication, catching potential issues early.

When to Call GEM Garage Door Repair: Know Your Limits

While some minor troubleshooting and maintenance tasks are DIY-friendly, many garage door repairs involve complex mechanisms, high-tension components, and specialized tools. For your safety and the integrity of your garage door system, always call GEM Garage Door Repair for:

  • Spring Replacement or Adjustment: (Critically important!)
  • Cable Repair or Replacement: (Also under high tension)
  • Significant Track Damage or Realignment.
  • Opener Motor Repair or Replacement.
  • Replacing Door Panels or the Entire Door.
  • Any repair you’re unsure or uncomfortable performing.
  • If a DIY fix doesn’t resolve the issue.

Your Trusted Partner for Garage Door Solutions

At GEM Garage Door Repair, we prioritize your safety, satisfaction, and the longevity of your garage door. Our experienced, certified technicians are equipped to handle all types of garage door problems promptly and efficiently, using high-quality parts and proven techniques.

A well-maintained garage door ensures security, enhances curb appeal, and provides daily convenience. Don’t let small issues escalate into costly and dangerous problems.

Contact GEM Garage Door Repair today for expert service, routine maintenance, or emergency repairs. Let us keep your garage door in perfect working order, year-round! 740-414-4500

Recent Posts

  • Garage Door Springs Explained: Types, Maintenance & More
  • Guide to Common Garage Door Problems and Fixes
  • Garage Door Maintenance: Don’t Let It Become a Problem
  • Beyond the Basics: Garage Door Features You Didn’t Know You Needed
  • 5 Signs Your Garage Door Needs Professional Attention
  • Are overhead doors the same thing as garage doors?
  • Can a garage door really fall off?
  • Your garage door won’t lift but you don’t see any springs?
  • Carriage style garage doors are an awesome face lift for your home
  • What are some crazy garage door repairs that you’ve done?
  • GEM Garage Door Repair on Facebook
  • Twitter
  • YouTube

Call us!
740-414-4500

©2025 GEM Garage Door Repair | Built using WordPress and Responsive Blogily theme by Superb